KLIPIFI strives to make your UGC content experience quick and simple. The following are the Terms and Conditions of the KLIPIFI service.
All prices paid for completed spots are considered Buy-out rates. Clients can use the completed spots in any capacity with no restrictions.
All Creators will offer a re-read for any mispronunciations if there is no script change.
ANY changes to a script constitute a new order and will charge accordingly (yes, even a single word change – please proof your spots before placing your order)
Re-read requests must be made within 48 hours of KLIP delivery
Turnaround times are set by each individual Creator. KLIPIFI makes every effort to deliver your orders on time. A missed deadline DOES NOT constitute a refund. If a creator is unable to complete your spot in the allotted time, we will reach out to you to see if you can a) extend the deadline; or b) substitute another artist.
Refunds will ONLY be issued:
Prior to an orders completion
Creator refuses to do a re-read after making a mistake
It is against the Terms of Use of the KLIPIFI service to exchange ANY contact information with any Creator. Violating the “No Contact Information Exchange” terms will result in immediate termination of your account.
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